Serving the local community for over 35 years
Vancouver Island Counselling is a non-profit society supported by local employers, unions and employee groups. We provide professional counselling to affiliated employees, retirees and eligible family members as part of a workplace benefit. We also offer our services to members of the community on an hourly private pay basis.
Our counsellors have earned a well-deserved reputation for providing quality counselling and intervention services to organizations, their employees and family members. When our Employee Family Assistance Program (EFAP) opened its doors in 1980, we provided service to one worksite with 500 employees. And now offices in Duncan, Nanaimo, Victoria, Port Alberni and the Lower Mainland provide wellness services to over 6800 employees and their families in these local communities!
Our Service Priorities
“A great organization is one that delivers superior performance and makes a distinctive impact over a long period of time. For a business, financial returns are a perfectly legitimate measure of performance. For a social sector organization, however, performance must be assessed relative to mission, not financial returns. In the social sectors, the critical questions is not “How much money do we make per dollar of invested capital?” but “How effectively do we deliver on our mission and make a distinctive impact, relative to our resources?”
– Jim Collins in “Good To Great And The Social Sectors” (2005)
We establish service priorities that align with our core values, mission and vision.
The services and programs that we offer are designed to bring a healing and transformative benefit to the employee (and family), the workplace, the employer and our communities. We support each organization we work with by delivering counselling and other resources that focus on employee and workplace wellness.
We strive to make a significant difference in people’s lives and are guided by a number of goals and values in this effort. We exist to promote the well being of employees and their families. We believe in the values of education and learning. We also believe in the value of prevention and in the principle of early intervention. Onsite workplace initiatives heighten the profile of our services and encourage individuals and families to seek assistance earlier rather than later.
We believe in the importance of availability and accessibility and implement this with a competent staff that can be contacted immediately in the office or over the telephone. We believe in the value of teamwork. Each and every member of our team plays a significant role in the delivery of our service and your overall level of satisfaction with our program.
It is our service delivery goal to continue offering “superior performance” and making “a distinctive impact over a long period of time”. We are committed to meet and exceed your expectations. We actively solicit your feedback to determine our success in this area.
We invite you to explore our website and hope you will find the content helpful. You may wish to check out the “Resource links” on the right side of the page. Easy access to good quality video, self-assessment and wellness related resources.
Contact us for more information.