South Vancouver Island Assessment and Resource Service Society counsellors have earned a well-deserved reputation for providing quality assessment, counselling and intervention services to organizations, their employees and family members. When our Employee Family Assistance Program (EFAP) opened its doors in 1980, we provided service to one worksite with less than 200 employees. And now offices in Duncan, Nanaimo, Victoria and Port Alberni provide wellness services to over 6000 employees and their families in these local communities! 

    Statement of Values:

Vancouver Island Counselling is a registered non-profit society.  We are guided in the development of our programs, the delivery of our services, and the process of our decision making by three core values:

1.    Compassion

2.    Respect

3.    Integrity

We believe that we are the service of choice for the promotion of health and well-being in the lives of our clients (including individuals, families, organizations and our communities).  Our clients receive optimum service availability, responsiveness and quality care when they come to us for their counselling needs.

Statement of Mission:

"With compassion, respect and integrity, we help people to build hope, growth and well-being."

Statement of Vision:

"We will continue to build a healthy and professional atmosphere, a community-wide presence and be the counselling service of choice for people and organizations."

We identify strategic goals, service priorities and other measurable behaviors that are extensions of, and align with, our core values, mission and vision.

The services and programs that we currently provide have been designed and implemented to benefit the employee (and family), the workplace the employer and our community.  We believe in helping each organization we work with to maximize the impact of their effectiveness by delivering counselling and other resources that focus on employee and workplace wellness.

We strive to make a significant difference in people's lives and are guided by a number of goals and values in this effort. We exist to promote the well being of employees and their families. We believe in the values of education and learning. We also believe in the value of prevention and in the principle of early intervention. Workplace initiatives heighten the profile of our services and encourage individuals and families to seek assistance earlier rather than later.

We believe in the importance of availability and accessibility and implement this with a competent staff that can be contacted immediately in the office or over the telephone. We believe in the value of teamwork. Each and every member of our team plays a significant role in the delivery of our service and your overall level of satisfaction with our program.

It is our service delivery goal, to meet and exceed your expectations.  We actively solicit your feedback to determine our success in the area.

We invite you to explore our website and hope you will find the content helpful.  You may wish to check out our recently launched “Resource Drawer” link on the side of this page. In it we have placed a number of folders, designed to provide you with easy access to good quality audio, video, self-assessment and wellness related resources. 

 

 

"We Care"