January 2018 – Serving Communities and Workplaces Since 1980

Vancouver Island Counselling is your EFAP (Employee and Family Assistance Program) and is a very important component of your employee benefit package. Your EFAP encourages people with personal concerns to seek confidential counselling help as soon as possible before issues seriously affect family and work life and individual health and safety.

What does it cost?
Vancouver Island Counselling services are provided at no additional cost to employees, retirees and their eligible family members.  (Some costs may occur if referred for additional specialized service that is not covered by the employee’s benefit package or government subsidized program).

Is it confidential?
We operate independently of the companies and organizations we serve.  This autonomy and the location of the offices away from the work-site, help ensure our commitment to confidentiality.  Workplaces have no access to client information.  Our counsellors are governed by a Professional Code of Ethics.  Confidentiality is the cornerstone of our program and has been since we began in 1980.

Are your counsellors qualified…are they professionally qualified?
Vancouver Island Counselling ensures that each of our counsellors holds a relevant graduate or doctorate degree in the counselling field. In addition each of our counsellors must be registered with a clinical or related association in the Province of British Columbia. Ongoing professional development combined with a dedication to serving clients with respect, compassion and integrity are hallmarks of your EFAP counsellors. You will find profiles of our counsellors on our website:                www.vancouverislandcounselling.com

Where are you located?
We have 5 office locations to provide you with our EFAP counselling service:  Duncan, Nanaimo, Port Alberni, Victoria and Vancouver.

How do I book an appointment with a counsellor?
Simply phone one of the numbers listed below. One of our administrative assistants will be pleased to help you arrange your appointment.